Our Pricing
Our service call charge, which includes the trip charge to the home and the diagnosis of the problem with the appliance is on a two-tiered level. Domestic appliances are generally quoted out at $75. This charge is waived if we do the repair at the time we are at the home.
Gourmet models, front-load washers and agitator-less models, and built in microwave ovens are $89. The reason for the higher price? These models require considerable expertise and can be more labor intensive for evaluation and repair. Again, we waive the service call charge if we do the repair at that time.
Just ask what the charges are; we are happy to disclose any information you may need about your appliance.
Our only exception to this pricing is for stacked washer/dryer models. The cost could be upwards of $125. The reason for this pricing, is that you essentially have two appliances connected. If we are called out for a dryer repair, we are going to also service the washer, as part of the diagnosis, because you don’t want that dryer fixed, then have your washer go down shortly after. We want to establish for you that the dryer should be repaired, and the washer is in good shape, too, because they are expensive to replace! Also, on very rare occasions, labor is involved in just getting to a diagnosis, which might incur labor. If that is going to be the case, we always try to let you know beforehand. We strive to be as up-front as possible in all situations.
**Remember, if we make a repair at the time we are at the home or you give an okay to make the repair, we waive that service call charge!
What you will be quoted at the time we are at the home is for the completed repair, parts, if you need them, and the labor needed to do the repair. And, of course, that part replacement repair will come with our 1 year parts-and-labor warranty!
WHAT YOU RECEIVE WITH YOUR SERVICE CALL AND REPAIR
- Expert service
- Factory trained service technicians
- Technicians are background, drug, and alcohol certified
- 1 year parts-and-labor warranty for part replacement repairs
- Authorized warranty service for most all major brands
- Flat-rate pricing for our repairs, with the Original Blue Book
- Real-time part pricing and availability, with our computers in the home
- Licensed and properly insured
- In business for over 23 year
- A family owned and operated business
- The knowledge that we absolutely care about the happiness of our customers
After 23 years in this business, please know that we are here because we CARE about our clients! We will do all we can to ensure that your appliances are repaired quickly, efficiently, and expertly. We guarantee that we will do all we can to satisfy our customers.
